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Auto Populate Agent UserName on IDS page

ehtasham.malik
Beginner
Beginner

We are Using Cisco SSO Feature in our 3rd Party CTI application to log in to the agent Via SSO API. 

 

We are able to get the access token for SSO enables agents through IDS-client SDK. What we wish is to send the username of the agent using it as a query parameter so that the agent when redirecting to ASDF for authentication has a pre-written username.

 

IDS Page URL: https://IP:Port/ids/v1/oauth/authorize?redirect_uri=https%3A%2F%2Fxxxxxx%3A1123%2Fidscallback&client_id=d896f90092f217f5ebef330656fd49ed0ed3866b&response_type=code

We need to auto-filled this field. Capture.PNG

 

 

 

3 Replies 3

dekwan
Cisco Employee
Cisco Employee

Hi,

 

I think this is more of a question on the ids's capabilities. The only way I can see it working is if the ids's login page allows pre population via url parameters or cookies.

 

Thanx,

Denise

Thanks, Dekwan for your reply. 

Do you have any link to the document which describes the capabilities of Ids?

Hi,

 

I do not. You will have to look at the documentation of the IdS that you are using.

 

Thanx,

Denise

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