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CallManager pguser with Extension Mobility User Device Profiles

Jason Aarons
Level 6
Level 6

When using UCCE/ICM should the Extension Mobility User Device Profile (UDP) be associated to the pguser application user in CallManager?

1 Reply 1

tkrisher193
Level 1
Level 1

Hello Jason,

The physical phone needs be registered with the JTAPI user in UCM not the UDP's.

Best regards,

Troy