08-18-2014 03:24 AM
Hi Team,
Have developed a IVR script for CVP VXML server and a java class is mapped for "OnCallStart" and for "OnCallEnd", I have more then 10 such scripts which need to be deployed on VXML servers but some how I am not able to deploy more then 7 script on single server, while deploying 8th script it givens me error "Out of Memory".
Kindly suggest the possibility
for communication you can reach me on +91 9867976154 my email id - dharmendra.bhavsar@csinfocomm.com
Thanks & Regards
Dharmendra Bhavsar
08-21-2014 03:10 AM
Hi Dharmendra,
The VXML Server ran out of memory, that can have two causes
Through JMX you can monitor the memory and CPU utilization inside the VXML Server JVM real-time. You'll want to set a baseline, i.e. how much memory does it consume just after start-up & how much during normal call load. Check it daily, if the memory usage creeps up slowly you have a leak. There's some really cool open source tools that can profile your VXML Server real-time and tell you which threads are retaining all that memory (and which use the most CPU).
Reference - CVP VXML Services needing to be restarted | Contact Center | Cisco Support Community | 5926 | 11291941
Thanks and Regards,
Geevarghese
08-21-2014 05:09 AM
Also when your vxml server has memory leak it is possibly happening in some of your deplpyed applications and most liklely the associated java code.
Also there are some jvm settings on the VXML server side, you may need to adjust and check first.
Hemal
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide