07-16-2012
09:28 PM
- last edited on
03-25-2019
07:21 PM
by
ciscomoderator
Hi everybody,
When we open Script Editor, we see the notice: "cannot connect to distributor, script editor will now exit"
Can you help me to resovle it?
We use ICM 7.1
Thanks you so much!
07-16-2012 11:25 PM
07-18-2012 11:51 AM
You might also see this message if the services are running, but you are using Windows Remote Desktop (RDP), and are not logged in with console mode.
Try this: mstsc aaa.bbb.ccc.ddd /admin
where aaa.bbb.ccc.ddd is the IP address or hostname of your HDS. The /admin switch gets you in with console mode.
Net-net, you should see the ICM process' console windows on the taskbar. If you don't, then either the service isn't running, or you're not in /console mode.
fyi - ICM 7.1 is long-since end-of-life. You should seriously consider upgrading to a more recent, supported release.
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