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Can't restore Cisco Agent Desktop after login

a_cvetkovs
Beginner
Beginner

Good day everyone!

We have  about 300 agents, who are using Cisco Agent Desktop and only 2 of them has the following issue. After successful login, CAD window minimizes and it cannot be restored. After ending CAD process and trying several times, CAD starts to run normaly. I have searched all over the internet, but couldn't find any solution for this problem. Maybe someone could help me in solving this?

Thank you.

5 Replies 5

brian1mcc
Enthusiast
Enthusiast