10-27-2014 01:37 AM - edited 03-14-2019 02:02 PM
Is it possible to get call session count in IVR before trans route to vru in ICM scripting?
10-27-2014 02:36 AM
Hi, do you mean like the number of calls active on a particular VRU peripheral? Did you try TrunkGroup.<TrunkGroupID>.CallsInNow, perhaps?
G.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide
Log in to Community
