CCX 7.0(2) Database Subsystem Configuration

[andyhibbert]

Hi

We have a CCX 7.0(2) system that was recently rebuilt after a hardware failure.

The system seems to be working ok,

I was checking through the System -> Control Centre -> Cisco Unified CCX Engine and noticed that the Subsystem Manager was reporting that the Database Subsystem was unconfigured.   Is this normal ?      (fig 1)

A further check of the Enterprise Database Subsystem Configuration shows there are no entries. Is this normal ?  (fig 2)

As I say, the system seems to working ok but I'm curious to know if there is something missing from the configuration

Thanks

Andy

[Chakshu Piplani · Accepted solution]

Hi,

Yes thats normal.

Database subsystem is used for pulling data from another database to CCX, which can be used for scripting.

Regards,
Chuck

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[Anthony Holloway]

Spot on answer Chuck.  To add to the history of this, if you didn't configure this subsystem it would actually show PARTIAL_SERVICE and thus take your whole Engine into PARTIAL with it.  It was a welcome change that they acknowledged this design flaw and updated how service were reported.

Anthony Holloway

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[andyhibbert]

Thanks.