11-30-2018 05:25 AM - edited 03-15-2019 06:44 AM
Hi
Just wondering if anyone knows how to configure 'automatic import' feature in Cico CCX campaign configuration (CCX > subsystems > outbound > campaign > ?)
Thanks
11-30-2018 09:18 AM
One possible option is to leverage the API to import contacts into your campaign.
Documentation
https://developer.cisco.com/docs/contact-center-express/#add-contacts-to-campaign
12-04-2018 03:52 AM
Have you been able to achieve it
12-13-2018 12:22 AM - edited 12-13-2018 01:22 AM
it partially working.. it only displays the account number for outbound calls and I am still not able to work it out how to display first name and surname?
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