09-18-2023 01:57 AM - edited 09-18-2023 02:02 AM
Guys, I'm new here. And I'm learning about UCCX and Scripts. I need to build a script in CCX editor that allows me to receive calls and when no one answers the call a prompt (voice recording) is activated.
PD: It is for internal numbers in CUCM
Thanks!
09-18-2023 05:04 AM
Hi, does this give you the background you want?
https://developer.cisco.com/docs/contact-center-express/#!the-example-cisco-unified-ccx-basic-script-template/the-example-cisco-unified-ccx-basic-script-template
09-18-2023 06:14 AM
I learned most of my stuff from YouTube, to be honest.
Here is a channel I wish I had a decade ago... he will show you the basics of many things in UCCX Scripting
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide