Guys, I'm new here. And I'm learning about UCCX and Scripts. I need to build a script in CCX editor that allows me to receive calls and when no one answers the call a prompt (voice recording) is activated.
PD: It is for internal numbers in CUCM
Hi, does this give you the background you want? https://developer.cisco.com/docs/contact-center-express/#!the-example-cisco-unified-ccx-basic-script-template/the-example-cisco-unified-ccx-basic-script-template
I learned most of my stuff from YouTube, to be honest. Here is a channel I wish I had a decade ago... he will show you the basics of many things in UCCX Scripting
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