CCX v9.1 Resource Reports

[brianmahler]

How can I dump a report of all Resources, with their assigned skills, and their competence levels?

[Chris Deren · Accepted solution]

You could run SQL query, such as:

run uccx sql db_cra select * from resource

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_9_02/configuration/guide/UCCX_BK_C007B99C_00_cli-reference-guide-release-902/UCCX_BK_C54B77AG_00_cli-reference-guide-902_chapter_0100.html

http://eltonoverip.com/blog/2015/08/uccx-basic-sql-query/