Change UCCX team supervisor

[Vinh Phan Le Tien]

Dear all.

I'm configuring UCCX.

I have some exist team and now I want to change team's supervisor.

I have finished change on Team's configuration but when I log in supervisor account, team doesn't appear.

Please help me to fix this problem.

Thanks all.

Vinh Phan

[Thomas Johannesen]

Hey.

Which version of uccx are you running ??

Sent from Cisco Technical Support iPad App

[Vinh Phan Le Tien]

I use ver 9.0

[Chakshu Piplani · Accepted solution]

Hi Vihn,

So you have changed the primary or secondary supervisor to the one desired on the team configuration.

Can you try doing a Synchronize directory services.

Navigation:Cisco Desktop Administrator->Services Configuration-> Synchronize Directory Services->Synchronize

Regards,
Chuck

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[Vinh Phan Le Tien]

I did it yesterday but it was not successfull.

And I have do it again a few minute ago, it works.

Nice sollution.

Thanks my friend.

Vinh Phan