cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
552
Views
0
Helpful
2
Replies
Highlighted
Enthusiast

Changing Workflow Admin Server

Hello,

I have two UCCX servers at seperate locations and need to setup wrap up data on each. For the life of me I cannot figure out how to either add a location or change the server I am connected to on the Cisco Desktop Workflow Administrator.

Anyone have any idea how?

UCCX 8.5

Thanks

Everyone's tags (4)
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Advocate

Changing Workflow Admin Server

The registry defines this. If I was on UCCE CAD I would either change the LDAP in the registry, or run PostInstall.exe from the Desktop\bin to change it. Then restart Desktop Admin. You can flip between them in this way. I assume CAD on UCCX is the same.

Regards,

Geoff

View solution in original post

2 REPLIES 2
Highlighted
Advocate

Changing Workflow Admin Server

The registry defines this. If I was on UCCE CAD I would either change the LDAP in the registry, or run PostInstall.exe from the Desktop\bin to change it. Then restart Desktop Admin. You can flip between them in this way. I assume CAD on UCCX is the same.

Regards,

Geoff

View solution in original post

Highlighted
Enthusiast

Changing Workflow Admin Server

Nice, thank you that worked.

CreatePlease to create content
Content for Community-Ad

Cisco COVID-19 Survey