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Changing Workflow Admin Server

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jsmcniel88
Level 4
Level 4

‎05-21-2012 08:05 AM - last edited on ‎03-25-2019 07:20 PM by Community Manager

Hello,

I have two UCCX servers at seperate locations and need to setup wrap up data on each. For the life of me I cannot figure out how to either add a location or change the server I am connected to on the Cisco Desktop Workflow Administrator.

Anyone have any idea how?

UCCX 8.5

Thanks

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geoff
Level 10
Level 10

‎05-21-2012 08:14 AM

The registry defines this. If I was on UCCE CAD I would either change the LDAP in the registry, or run PostInstall.exe from the Desktop\bin to change it. Then restart Desktop Admin. You can flip between them in this way. I assume CAD on UCCX is the same.

Regards,

Geoff

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geoff
Level 10
Level 10

‎05-21-2012 08:14 AM

The registry defines this. If I was on UCCE CAD I would either change the LDAP in the registry, or run PostInstall.exe from the Desktop\bin to change it. Then restart Desktop Admin. You can flip between them in this way. I assume CAD on UCCX is the same.

Regards,

Geoff

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jsmcniel88
Level 4
Level 4
In response to geoff

‎05-21-2012 08:18 AM

Nice, thank you that worked.

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