'#' character on CVP's Menu and Form elements

[zelino.rocha]

Hi,

I'm building a CVP application where one of the options is that the client presses the '#' key on the phone. I've tried using both the Menu and Form elements but every time the '#' key is pressed, the flow takes the 'nomatch' exit. I'm assuming it is considering the '#' character as termination character.

Did anyone have this issue before?

Many thanks,

Zelino

[hemal.mehta · Accepted solution]

By default # is than termination character. If you want # to have different behavior you need to overrride this default behavior you need to set termchar property to blank or something else as the voicexml property for the entire app under root doc. You can also set it locally, if you just want this behavior for a particular dialog.

Heml

[zelino.rocha]

_That was it Hemal! Thanks!