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CIM EAAS process is not running

Sheraz Saeed Lodhi
Participant
Participant

Gents, 

I have installed CIM 9.0.2 with ES5 and trying to integrate it with CCE 10.5.1. Every thing has been setup however while trying to start EAAS process in CIM it gives me the attached error that "EAAS process can't be started as ECC variable failed to register". In Listener process i am not able to see the Agent PG as well.

 

Any thoughts what am i missing.

 

Thanks in advance

4 REPLIES 4

Chintan Gajjar
Collaborator
Collaborator

The error is elf explanatory, Check your ECC config and see if they are correctly configured as per config guide. if yes try to bounce PG for it to load new config and see if it works.

 

I have checked the variable configs as per the guide but still unable to fetch variables. You can check the EAAS log file

can you attach the snap of ECC config and did you try bouncing of MR PG(exit_opc)?

Yes, i have one that too but o result so far. Plz find the ECC variable screen shot

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