06-22-2020 01:21 AM
Hi ,
I have installed and configured CIPC to connect to CUCM and assigned to a Enduser. I am using this phone to login in to UCCX finesse desktop. I noticed that this phone is consuming license in CUCM. I am under the impression that all the uccx phones does not consume license in CUCM, please confirm.
I have another extension type 8841, i have configured it to work with UCCX and it does not consume any license on CUCM. Is there a difference between physical extension and CIPC in terms of licensing.
Thanks,
Karthik
06-22-2020 03:04 AM
CIPC registers with CUCM so it will consume Enhanced Licenses if 1 user 1 extension. If 1 user 2 extensions then Enhanced Plus license would be consumed. It is working as expected.
Basically for 1 UCCX agent, you will require 2 licenses (1 CUCM extension license and 1 UCCX agent license).
Wish I answered your query...
06-30-2020 04:35 AM
Thanks Ritesh, Why is 8841 physical station not consuming license on CUCM, we are using even this for UCCX agent login.
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