Cisco 8865 compatible with contact center express 10.5 ?

[William Cooper]

Can anyone tell me if the Cisco 8865 IP phone is compatible with contact center express ?

My cucm is 10.5

any reply appreciated.

[Deepak Rawat · Accepted solution]

Cisco 8865 is not supported with UCCX 10.5(1). The support for this phone model had only been introduced in the latest versions of UCCX i.e., 10.6(1) SU2 and 11.

Refer below:

http://docwiki.cisco.com/wiki/Unified_CCX_Software_Compatibility_Matrix_for_10.5(1)#Endpoint_Devices

Regards 

Deepak

[William Cooper]

Deepak, thank you for the reply