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Cisco CME

mohamed.refaai1
Level 1
Level 1

‎03-14-2017 06:59 AM - edited ‎03-14-2019 05:08 PM

  • Dear Cisco Team,

     

        Kindly need your support in clarifying the following:

  •     Does CME v11.5 support Unity Express features or not?, If yes then what are its features?
  •     Does CME v11.5 support contact center feature or not?, If yes then what are its features?

Best Regards,

 

Muhammad Refaai

Network PreSales Engineer
         Enterprise Division

 

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Chris Deren
Hall of Fame
Hall of Fame

‎03-14-2017 08:29 AM

Refer to the following for all CME features:

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucme/admin/configuration/manual/cmeadm.html

1. Yes, but you need CUE which is a separate module and separate licensing

2. It only supports B-ACD, it should be covered in the above doc. If not you can search for "Cisco B-ACD".

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