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Cisco Finesse 10.5 Disabling Call Variable layout

yasar.thaha
Level 1
Level 1

Hi All,

Is there a way to remove/hide the call variable layout from finesse desktop. If yes, can this be applied for teams?

1 Accepted Solution

Accepted Solutions

dekwan
Cisco Employee
Cisco Employee

Hi,

If you do not define anything in the default layout, then the call variable layout will be hidden. In 10.5, you cannot apply it for teams. That feature was added in 11.0.

Thanx,

Denise

View solution in original post

1 Reply 1

dekwan
Cisco Employee
Cisco Employee

Hi,

If you do not define anything in the default layout, then the call variable layout will be hidden. In 10.5, you cannot apply it for teams. That feature was added in 11.0.

Thanx,

Denise