Cisco Finesse 10.6 "My Statistics" for Supervisors

[rowdygardner]

We are using Cisco UCCX 10.6

When an Agent logs into Finesse, they see the "My Statistics" tab at the top between "Home" and "Manage Call".

 

But our Supervisors (who also act as Agents) don't see "My Statistics". They only see Manage Team, Team Data, Queue Data and Manage Call.

How can I get the "My Statistics" tab to appear on the Supervisor screens?

[rowdygardner · Accepted solution]

I've managed to add the "My Statistics" tab to the Supervisor screen by editing the Desktop Layout and copying the section <id>myStatistics</id> from the Agent role section to the Supervisor role section.