06-05-2018 08:18 PM - edited 03-14-2019 06:13 PM
Hi,
I have this situation where from the CUIC reports, agent not ready code is 4. There is also not ready reason code 3 and 2. Upon checking from the cisco documentation, there is no such not ready reason code 2,3, and 4. Can anyone tell me if what are the code description on this. Please be informed that there is no defined codes for not ready state on the client system.
Appreciate your kind response
Thank you so much
06-05-2018 08:37 PM
06-10-2018 07:01 PM
06-10-2018 08:20 PM
Hi there
Could you share a screenshot of that. Is this UCCX or UCCE ?
Hope this helps
Cheers
Rath!
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