Hi,
We have UCCE 8.0 Set up, for some of the Agents the Not ready event reason codes are showing as 1-6 in Agent Event Details table.
This only to the Not Ready state (i.e.) In event im seeing 3 and Reason Code is any single number between 1-6.
When i check Reason code settings in Configuration manager these codes are not configured. Can someone tell me what could be the case?