cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements
232
Views
0
Helpful
1
Replies

Set Permission Expires in CUIC

Hi,

I am using UCCX 10.6.

In CUIC, i have given access to agents for Abandoned Call Detail Report.

Once the permission is set, i logged in as an agent and tested it successfully.

But when i login as agent the next day, the permission i have set is gone and agent not able to access to Historical Reporting (Abandon Call Detail Report) from CUIC.

Appreciate the support.

1 REPLY 1
Deepak Rawat
Cisco Employee

Your are impacted by below defect. It is fixed in 10.6(1) SU1

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCus47112/?reffering_site=dumpcr

Regards

Deepak

Create
Recognize Your Peers
Content for Community-Ad