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Set Permission Expires in CUIC

Mohammed Shafeeq Chemban
Level 1
Level 1

‎03-24-2016 04:49 AM - edited ‎03-14-2019 03:53 PM

Hi,

I am using UCCX 10.6.

In CUIC, i have given access to agents for Abandoned Call Detail Report.

Once the permission is set, i logged in as an agent and tested it successfully.

But when i login as agent the next day, the permission i have set is gone and agent not able to access to Historical Reporting (Abandon Call Detail Report) from CUIC.

Appreciate the support.

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1 Reply 1

Deepak Rawat
Cisco Employee
Cisco Employee

‎03-24-2016 06:10 AM

Your are impacted by below defect. It is fixed in 10.6(1) SU1

https://bst.cloudapps.cisco.com/bugsearch/bug/CSCus47112/?reffering_site=dumpcr

Regards

Deepak

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