Cisco UCCX 10.5 associatedDialogUri has no value for consult call

[asmita_jams]

In Cisco UCCX 10.5 the API http://finesseserver/finesse/api/User/Agent/Dialogs the response

contains no value for the tag associatedDialogUri for consult call dialog

But in UCCE 10.5 the API http://finesseserver/finesse/api/User/Agent/Dialogs the response

contains the primary call id  for the tag associatedDialogUri for consult call dialog

Why does UCCX 10.5 not show the associatedDialogUri value for consult call ???

[ewindgat]

The associatedDialogUri was introduced in the CTI event processing, yet was not intended to show in UCCX, but does.

The documentation will be updated to clear up this mis-communication to state that for both UCCE and UCCX the associatedDialogUri will not be available for call flows. I apologize for the confusion.