09-30-2016 07:30 AM - edited 03-14-2019 04:36 PM
Hi,
I need your help about a CUCCX offer. I have one of my customer who want to deploy this solution, but I have some doubt about my BoM.
The UCCX will manage 25 agents. In attached you will see the BoM.
CaN you help please?
Best Regards,
09-30-2016 08:14 AM
You only have 5 seat CCX premium licenses, if you need 25 agents you need to add 20 more Premium seats.
09-30-2016 03:51 PM
Hi Deren,
thank you for your reply. Does all the rest in the BoM is OK?
Regards,
Aristide
10-03-2016 06:00 AM
Difficult to say as I don't know all of your requirements. My suggestion would be to reach out to local Cisco reseller for a free quote or Cisco account team directly.
HTH, please rate all useful post.
Chris
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