CiscoSubdialogStartElement is not a valid voice element class.

[Scope2Futue]

Hi All,

Did anyone face the below error on CVP 11.6. The call fails at the very beginning of the application. We get the below error logs: - 

The error was: 'com.audium.server.voiceElement.internal.CiscoSubdialogStartElement' is not a valid voice element class.
com.audium.server.AudiumException: 'com.audium.server.voiceElement.internal.CiscoSubdialogStartElement' is not a valid voice element class.
at com.audium.server.controller.Controller.goToVoiceElement(Controller.java:4158)
at com.audium.server.controller.Controller.goToElement(Controller.java:4004)
at com.audium.server.controller.Controller.enterVoiceApplication(Controller.java:1904)
at com.audium.server.controller.Controller.newCall(Controller.java:1777)
at com.audium.server.controller.Controller.doPost(Controller.java:951)
at com.audium.server.controller.Controller.doGet(Controller.java:543)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:622)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:212)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:141)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:522)
at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1095)
at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:672)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1502)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1458)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Thread.java:745)

Thanks in Advance...

[janinegraves]

I have not, but that element isn't required. You could delete it and see if the problem disappears.

[janinegraves]

Was your application written and running on an older version of Studio/VXMLServer?

Did you import it into Studio and Deploy to create a new runtime version of the app? Always a good idea if possible.

You could either delete the element entirely from the app, or replace it with a new CVP_Subdialog_Start element. This element changed many, many years ago. But, as I mentioned earlier, it's pretty much optional.