Courtesy Callback

[janinegraves]

Hi,

Does anyone know if it's possible to list multiple separate times on a specific day to allow Courtesy Callback in the SetQueueDefaults element in the CCB Callback Entry element?  Perhaps someone at Cisco could forward this question to the development team for an answer.

Thanks, Janine

[hemal.mehta]

Janine,

Why don't you set that control in ICM ?

Hemal

[janinegraves]

Question is from a student, they would prefer to do it in Studio if

possible.