08-17-2007 01:42 AM - edited 03-14-2019 01:11 AM
Hi all,
I deployed 1 callcenter and now I need to write CRA Script with time and date
My need is make many mode to system work with specific time range
Ex: day, night, Sunday, work day....
Any one have sample script with time and date
Thanks alot
I will vote 5* for your help
08-17-2007 02:21 AM
08-17-2007 11:56 PM
Thanks Jackman,
I voted 5* for you
But when i run your script, i see this error:
java.lang.ClassNotFoundException:com.cisco.expression.TextExpression
May be my version of CRA is not support some function you wrote in script
Can you tell me step to write script make system work with specific time range
08-21-2007 08:30 PM
Any one can tell me step to get time/date and handle incoming call base on time/date
I read CRA_Developer_Guide but didn't find guide to write script with time and date
Which document write about script with time/date?
Thanks
08-22-2007 02:31 AM
Maybe this might help you http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_qanda_item09186a0080204513.shtml
ultimately you should look at the jave date class for more information.
david
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