CRS Administration an CRS Engine Process are always going to Disable

[antonio.fragoso]

Hi Everebody

I am installing the Unified CCX - but I am CRS

Administration an CRS

Engine Process are always going to

DISABLE mode. I put it back to enable an restar CIsci CRS Node Manger Servive  , but after 3 or 4 min its gos to disbale again

Does any body now how can I fix this issue

Other question concerning the "

CRS Admin Utily" - What is the user name and password ?

CRS Administration an CRS Engine Process are always going to  Disable

[anubhati]

Hi

Was IP address of the server changed after the UCCX was installed ?

In regards to the CRS admin utility  login question - the credentials you use is the administrator account (Administrator).

This is the account you used for installation and generally when you login into the box

Hope this helps

Anuj

[antonio.fragoso]

Hi

Thanks for your feed back

Was IP address of the server changed after the UCCX was installed ? -  No its the same

In regards to the CRS admin utility  login question - the credentials you use is the administrator account (Administrator).

This is the account you used for installation and generally when you login into the box - I am using the same credenciat but are not loggin , I receive a message "Administrator logon failed.Please ensure proper passwor is entered

Hope this helps

Anuj

[anubhati]

I guess MIVR trace analysis and peek to the server will be required to better understand the issue , you know were I am going with this

Thanks

Anuj 

[antonio.fragoso]

Please take a look some MIVR log

[antonio.fragoso]

Hi Team .

Any help ?

Regards

[anubhati]

As advised earlier in this regard I will suggest you to open a TAC case

Thanks

Anuj