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Csd

Saeed Syed
Level 1
Level 1

‎11-26-2013 11:56 AM - edited ‎03-14-2019 12:47 PM

Hi guys, We are experincing this problem with one of our supervisor if she logs in into one of our test with CSD it does not load her agents. But if she login into her own machine or any other, everything  works fine . We thought it was a Java issue Changed the java from 62 to 32 bit no luck.

Any suggestions.         

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Jonathan Schulenberg
Hall of Fame
Hall of Fame

‎11-26-2013 07:46 PM

Usually not seeing CSQs or agents populate is a port blocking/firewall issue. Check the port usage guide but I believe it's 65000 and 65001.

Sent from Cisco Technical Support iPad App

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