06-16-2015 09:15 AM - edited 03-14-2019 02:54 PM
CSQs were added to UCCX two weeks ago, but did not go live until yesterday. However, those particular CSQs are not showing up in the report filters for CUIC. Will those CSQs only show up once they've received calls?
Solved! Go to Solution.
06-17-2015 06:49 AM
Hi Joseph-
You may need to click the 'Refresh List' button on the filter page for the report.
DJ
06-17-2015 06:49 AM
Hi Joseph-
You may need to click the 'Refresh List' button on the filter page for the report.
DJ
06-17-2015 06:52 AM
Thank you very much. That did it.
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