CTI Toolkit Agent Desktop - Copy Var to Windows Clipboard

[fbushiri1]

Hello,

Need help auto copying Var value from CTI toolkit to Windows clipboard. Any ideas?

Thanks,

MB

[jessepbeatty]

I'm not aware of any way of doing that. Is there a reason the agent can't just highlight the field and Ctrl-C?

[fbushiri1]

Well, that it was I'm offering my users but they don't like to copy and paste and I don't do any VB programing... so I need to find a solution.

[jessepbeatty]

I'm no programmer myself, but you may want to start by looking at the CTI OS Developers Guide. There's tons of good info in there. Not sure what version you're on so here are links for 7.5 as well as 8.0:

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ctios/ctios7_5/developer/guide/cti75devg.pdf

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise8_0_1/program/guide/cti80devg.pdf