CUIC Call Custom variable report do not shown information

[santiago_figueroa]

Hello I

I have uccx 10 and CUIC I want to shown in reports how many calls press option 1 from menu option. I have a step of set Enterprise info variable in call.variable1 , when I run reports call custom variable reports do not show me that information.

can anyone help me?

Thanks.

[Geevarghese Cheria]

Hi

Choosing Application Name will pull all Call Custom Variables for that application.

If there is nothing to choose from you need to keep selecting "OK" from the popup - thats what fills the fields - popup blocker may need to be off if you don't see anything.

Reference - https://supportforums.cisco.com/discussion/12255586/uccx-prompt-count

https://supportforums.cisco.com/discussion/12248881/uccx-custom-call-variables

Thanks and Regards,

Geevarghese

[santiago_figueroa]

Thanks you Geevarghese.