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CUIC Thresholds based on multiple fields

Is it possible to set a threshold for a field based on values of multiple fields?

Such as: State="Not Ready" && Duration>15:00

It does not look possible, but thought I'd ask.

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5 REPLIES 5
Cisco Employee

Re: CUIC Thresholds based on multiple fields

We have introduced multi condition threshold starting CUIC 11.5.

Which version of CUIC are you using ?

Thanks,

Vikram G

Re: CUIC Thresholds based on multiple fields

We now have CUIC 11.5.  Just installed COP5, as there were many UI issues.  First task: Do Save As on Stock report.  Edit report, add a view, set filter, Finish.  Failed "Report saving failed. Please try again".  I have tried this multiple times with the same result, with no indication as to why it failed.  When I was in boxboro in April, we were told the old UI would still be available, but it appears the old UI has most functionality disabled, forcing you to use the new UI, which, as well is failing to do basic activities.  I have a TAC case open, but this is a show stopper.

Cisco Employee

Re: CUIC Thresholds based on multiple fields

Hi Jason,

Thank you for opening a TAC case. Let me know if it does not get required attention.

Thanks,

Vikram G

Cisco Employee

Re: CUIC Thresholds based on multiple fields

hey Jason, did you see the note from Vikram, will be part of CUIC 11.5!

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Re: CUIC Thresholds based on multiple fields

Just wanted to follow up.. 1. The issue saving a stock report was worked around by recreating the stock report.  Not an ideal solution. 2.  The new multi-condition thresholds are great!  We put them to use immediately.  3.  It is frustrating that the OLD UI has been disabled for anything available in the new UI.. it makes you have to go back and forth between both UIs constantly, so it is not exactly true what was said that the Old UI is still available.  Is is available, but you cannot use it for anything available in the new UI.

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