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Custom Audio Element : flush buffer and synchronize execution of a media

Hi,

Everything is in the title ! I found a discussion on an older Cisco forum (here is the link Clear Dtmf Buffer Audio Element  ) about flushing the dtmf buffer. A jar file was attached to the discussion. It contains two custom audio elements (by overriding the "addxmlbody" method) : the first one is used to flush dtmf buffer to prevent the interruption of the next audio and the second permits to a synchronous completion of the media playing.

Is it possible to merge this two elements in only one with two functionalities ?

Thanks.

6 REPLIES 6
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Cisco Employee

Try this one.

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Has anyone in the community ever made use of this one?

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Hi Paul,

I didn't see your first answer. I'll try your custom element next week. Thanks (and sorry to be to so late).

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Hi Paul,

Your element looks to be good. Thanks ...

It will probably help me to catch hotevent when audio file is missing.

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Great.  Thanks for testing and providing the feedback.

Paul

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Hi Paul,

Used it as well, recently, to flush the buffer between 2 menus.

We had some issues with people calling from an analogue phone pressing the same digit too long.

Placed a 1 sec silence with barge-in disabled + a flush buffer with your element between both menus.

Fixed the issue.

It's a useful element that can help work around issues. Thanks!

Kind regards,

Koen