09-14-2010 06:31 AM - edited 03-14-2019 06:29 AM
Hello,
When running CVP 7.0(2), has anyone run into an issue with CVP still attaching the [locale]/[app_media_lib] when setting app_media_lib = ".." in the ICM script?
http://1.1.1.1:7000/CVP/en-us/../Server?application=HelloWorld resulted in a bad fetch.
I was able to find a bug that says the workaround is to use "...", but that did not work. Below are the bug details. Any thoughts?
How to configure app_media_lib for VXML Server apps in incorrect | |
Symptom: Integrating a Call Studio script with Unified ICME scripts fails Conditions: Call returns the following error on the gateway Loading fail with url (http://{VXML-Server-IP}:7000/CVP/en-us/.../Server?callid={callid}&application={Application Name) Workaround: Make sure the app_media_lib ECC Variable is set to "..." |
Thanks,
Nathan
09-14-2010 11:17 AM
Can you verify from a browser that
http://1.1.1.1:7000/CVP/Server?application=HelloWorld
gets to the first VXML page of the app? does VXMLServer\admin\status.bat show 1 caller in there?
use
http://1.1.1.1:7000/CVP/Server?audium_action=hangup
to disconnect.
Is the ECC variable long enough?
I've never heard of this three dots business.
Regards,
Geoff
09-14-2010 11:38 AM
Geoff,
I took advice you had posted on a previous topic and went through and set all the ECC variables to recommended lengths, added in one more ECC (user.microapp.play_data) and then rebooted the CVP PG. It's strange to think that I could play wav's from the media server, but not execute VXML if the ICM states were funky and the restart was actually what corrected it. So I'm leaning towards something I did with the ECC's although not exactly sure what part, but all is working now.
09-14-2010 01:00 PM
Nathan,
It's a mystery when things like that happen, but it's good that it is now working and you can start to have fun with VXML apps in CVP Studio.
Regards,
Geoff
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