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CVP 7.0(2) not creating correct string to send to VXML Server

gall00004
Beginner
Beginner

Hello,

When running CVP 7.0(2), has anyone run into an issue with CVP still attaching the [locale]/[app_media_lib] when setting app_media_lib = ".." in the ICM script?

http://1.1.1.1:7000/CVP/en-us/../Server?application=HelloWorld resulted in a bad fetch.

I was able to find a bug that says the workaround is to use "...", but that did not work.  Below are the bug details.  Any thoughts?

How to configure app_media_lib for VXML Server apps in incorrect
Symptom:

Integrating a Call Studio script with Unified ICME scripts fails


Conditions:

Call returns the following error on the gateway
Loading fail with url (http://{VXML-Server-IP}:7000/CVP/en-us/.../Server?callid={callid}&application={Application Name)


Workaround:

Make sure the app_media_lib ECC Variable is set to "..."

Thanks,

Nathan

3 Replies 3

geoff
Advocate
Advocate

Can you verify from a browser that

http://1.1.1.1:7000/CVP/Server?application=HelloWorld

gets to the first VXML page of the app? does VXMLServer\admin\status.bat show 1 caller in there?

use

http://1.1.1.1:7000/CVP/Server?audium_action=hangup

to disconnect.

Is the ECC variable long enough?

I've never heard of this three dots business.

Regards,

Geoff

Geoff,

I took advice you had posted on a previous topic and went through and set all the ECC variables to recommended lengths, added in one more ECC (user.microapp.play_data) and then rebooted the CVP PG.  It's strange to think that I could play wav's from the media server, but not execute VXML if the ICM states were funky and the restart was actually what corrected it.  So I'm leaning towards something I did with the ECC's although not exactly sure what part, but all is working now.

Nathan,

It's a mystery when things like that happen, but it's good that it is now working and you can start to have fun with VXML apps in CVP Studio.

Regards,

Geoff

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