i'm facing problems upgrading CVP reporting and studio from version 4.1 to 8.0. I was able to upgrade call and vxml server licenses from the operations console, however i am not able to figure out how the rest is upgraded.
We've ordered three "CVP-80-PRD-UP" licenses from the ordering tool, and three PAK numbers were shipped. All of the licenses require IP address when being activated on the licensing website. I have introduced the IP of the reporting server and received a 'lic' file which is uploaded to the operations console, however the CVP reporting server was still not activated.