About fabien.damien

fabien.damien · 06-21-2011

Hello Victor,Setting the MRD to uninterruptible is indeed the solution. . The customer was informing...

fabien.damien · 06-17-2011

Hello Victor,MRD of WIM is set to non interruptible. Any other idea why the call is still routing to...

fabien.damien · 06-16-2011

Hi All,In WIM 4.3 integrated with UCCE 8.0, how it is possible to restrict voice calls from routing ...

fabien.damien · 06-06-2011

Hello Everybody,was anyone able to get the custom java class that Cisco is providing for free when s...

fabien.damien · 05-19-2011

Hi David,i was searching under the aw folder, i was able to find desired logs under dis folder.check...

fabien.damien · 05-19-2011

Hi again,i know how to use dumplog utility, but i'm not able to find updateaw process to dump it.che...

fabien.damien · 05-19-2011

hello David,any idea on how to dump the update aw process?

fabien.damien · 05-19-2011

Hi All,Any idea why the AW update process keeps on bouncing when making changes on the script editor...

fabien.damien · 05-09-2011

Hi David,in the link above the following posts are created by joesnyde and matthewpage respectively:...

fabien.damien · 05-08-2011

Your solution is the exact same as the one in the post: Creating the bin folder and moving the CMS f...

fabien.damien · 05-08-2011

Hi David,I have found the solution in the below post, that is why i intended to delete mine.https://...

fabien.damien · 04-20-2011

HI Luis,where you able to find a solution for wrap up problem using progressive outbound mode?thanks...

fabien.damien · 04-19-2011

Thanks David, i will give that a try and let you know! thanks again!

fabien.damien · 04-19-2011

Hi All,In an ipcc 8.0 deployed with CVP 8.0.3, I need to transfer information from ICM to CVP after ...

fabien.damien · 01-18-2011

Hi All,i'm facing problems upgrading CVP reporting and studio from version 4.1 to 8.0. I was able to...

Re: Chat/ Voice routing