CVP and ECC Variables

[Peter Gale]

Hi Team

ICM 8.5(x) / CVP 8.5(x)

Has anyone had experience passing an ECC variable to and from ICM (outside the ToVXML and FromVXML vars)

eg: passing the ECC var user.xxx to and from Studio script(s) without using the standard CVP ECCs or the 10x40char Call Variables

This is rediculously easy in IPIVR, but I can't for the life of me remember how (or if I've done this before...)

Practical examples please - or screen shots

Cheers to all

[geoff]

Not really.

Going to the Studio app - ToExtVXML[]. Coming back - caller_input and FromExtVXML[].

But I think you can do it mid application flow with ReqICMLabel - but I have never tried it and have never needed it. There have been some posts on the CVP Developer's Forum about this however, and you may want to read those threads.

But what is the issue here?

You pass down data as name=value pairs in the ToExtVXML[] and you get back data in any form of a structured string you like and can parse it. So you could pass down the value of the ECC var with a concatenate("varname=", ) and get it back in a "from" variable, parse it and set an ECC var.

Regards,

Geoff