CVP Standalone model with media files on gateway flash

[amir.ayub]

Hi,

We trying to deploy CVP standalone model with Media files on the flash of the VXML gateway. I have configured flash:abc.wav in the URL tab in VXML script but hearing the error message of the VXML server.

what i need to configure in the Studio script to play the media file from the VXML gateway flash?

Regards,

Amir

[geoff]

Can you tell us why you want to have the files in the flash? This is not a model that is particularly easy to support and the HTTP Client Cache in the gateway keeps your WAV files in memory, which is better than reading from the flash. If you set up the lifetime on the Web server correctly and have your other params configured correctly, it will work well.

I don't know why it's not working though. I have played media files out of flash in the Comprehensive Model using a microapp. I have never tried using Standalone. You need to turn on debugging on the gateway and watch what it is trying to do in the VXML Voice Browser when it tries to render that page.

Regards,

Geoff

[amir.ayub]

Thanks for your reply. Following are the VXML gateway logs.

003615: Apr 15 11:03:43.398: //12526362//AFW_:/vapp_bgload: url=http://172.18.52.225:7000/CVP/Server?application=Rashid&callid=DC986735-668611E0-81010007-0E589176&session.connection.remote.uri=3214642931&session.connection.local.uri=45275
003616: Apr 15 11:03:43.450: //12526362//AFW_:/vapp_bgload: url=http://172.18.52.225:7000/CVP/Server?audium_root=true&calling_into=Rashid&session_id=172.18.52.225.1302866352015.1.Rashid
003617: Apr 15 11:03:43.498: //12526362//AFW_:/vapp_media_play: prompt=flash:greetingmixed.wav:
003618: Apr 15 11:03:43.558: //12526362//AFW_:/vapp_media_play: prompt=http://172.18.52.225:7000/CVP/audio/error.wav: