Debug Error in Cisco Unified CCX Editor
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12-14-2011 05:56 PM - edited 03-14-2019 09:02 AM
The error is, "Task:29000012458 AcceptStep: Trigger is not a ContacApplication Trigger".
My impression, reading the documentation, is that the Accept trigger is ubiquitous in these types of scripts.
What happens if I get rid of it?
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12-16-2011 05:14 AM
The Accept step answers the audio call for JTAPI-based contacts. Any step that interacts with a contact (e.g. Accept, Get Call Contact Info, Play Prompt, etc) will fail if you're doing an step-through debug. You will need to load the script, start a reactive debug, and then call the application trigger. This way your audio call is a contact that the Accept script can process.
