07-13-2007 08:08 AM - edited 03-14-2019 01:03 AM
I have an odd problem where I'm required to delete then recreate the rmjtapi account on our IPCC server. This is a production network with about 50 agents going from 5AM to 12AM every day.
If I delete then recreate the rmjtapi account, does it delete all the agents as well? Will I have to set each agent up from scratch again?
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07-17-2007 12:54 PM
You can delete and recreate rmjtapi user without any problem. Agents config is stored in DC Directory. After creating rmjtapi user just assign agent phone to this new user.
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regards,
pk
07-17-2007 12:54 PM
You can delete and recreate rmjtapi user without any problem. Agents config is stored in DC Directory. After creating rmjtapi user just assign agent phone to this new user.
--
regards,
pk
07-18-2007 04:58 AM
Good stuff. Thanks for the info.
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