Dial Any extension with uccx

[mohammad saeed]

Hi Guys,

I tried to make a script by uccx script editor and I made if press 1 will redirect to special extension, but I need if I dialed any extension included in CUCM will redirect it automatically, how can I do that,

I attached my script as picture

thanks for all

Mohammad Saeed

[Leo Salcie Tejeda]

What a exactly are you trying to achieve?

[mohammad saeed]

In my CUCM there are many extensions ( 8201 to 8710) and i want if dial any extension will redirect to it or press zero to operator.

thanks

[Leo Salcie Tejeda]

Really don't understand to who you will redirect the call if a user dial any extension.

You don't want any extension to be called?

Could you explain in more details please?

[mohammad saeed]

for example, if i dial 8201 want to redirect to 8201, and if i dial 8302 want to redirect to 8302 and so on...clear now!

[mohammad saeed]

If the caller call the main number and start with welcome message then the welcome message asked him " if you know the extension dial or press Zero for help", So if the caller dial any extension related to the CUCM will redirect to it.

Thats what I mean.

[mohammad saeed]

Hi Leo,

Any Idea please?

Thanks

Saeed

[Chris Deren · Accepted solution]

Why is your script checking if the DialExtension is "" under success step? The only time call will go to success step is when you callect defined number of digits defined under the get digit step. So, there i no need for any if statement there and simply have call redirect to using the DialExtension collected variable.

[mohammad saeed]

Hi Chris,

Yes you are right I noticed that and I fixed it, this is the first attempt to me with CCX script and i solved it. Just I need to add redirect call under success and it works fine! 

Thanks,

Saeed

[Chris Deren]

Great, good job.  Please remember to mark answered threads as answered.