Dtfm icm issue

[iptuser55]

I've configured a simple 1,2 menu in a icm script but it seems to be ignoring any input.  I've used initially a network vru with Pm, file name then changed it M, File name with config as 1-2 but fails.  I think it may be a dial-peer dtfm set issue but need to confirm it.  

Should the network vru be M, file name with config as 1-2?

What dtfm relay be set under dial-peer

I've heard a reference to cvp logs-how and what do I need to access them

Thanks

[Chintan Gajjar]

How does the dial-peer on ingress and VXML gateway looks like?

can you share CVP logs from C:\Cisco\CVP\logs\ location and attach the latest error and CVP logs here.

also share your net vru script configuration.

[Graham Old]

dtmf-relay for the dial peer to CVP will be

dtmf-relay rtp-nte

Graham

[iptuser55]

Hi Graham 

Thanks for reply, I've checked that and is the same.  I also routed the call internally to the gw in case it was sop telco issue but there is still an issue. 

[Graham Old]

Do you have user.microapp.input_type set to "D" (for DTMF input)

Network VRU script would be

M,wavfilename.wav

Config I would set as: 1-2,,,1

Graham

[iptuser55]

Graham 

Sorry for the delay.  Yes,  I set the vru to be M, 'wav file' 

Also saw the named events via rtp session named with a debug with the dtfm input.  

Question

After the vru 'm, wav file',  do I the  use a ced step to point the different ivr1, 2 to different steps.  Where do the digets get collected after the menu vru? Does the ced look for a dtfm input? Or do I have to put the dtfm in a call variable or so how.  Do you have a simple script to  show me-still learning 

Thanks 

[Graham Old]

It looks like this

and the properties for CED

Graham