cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

Cisco Community Designated VIP Class of 2020

373
Views
0
Helpful
1
Replies
Highlighted

EIM - In Agent console all buttons are disabled and the agent can answer or close email cases

Today we notice all buttons in the agent console (email section) are disabled so any case can be closed or answered. Any idea about this issue?

Thanks in Advance

Everyone's tags (2)
1 REPLY 1
Beginner

EIM - In Agent console all buttons are disabled and the agent ca

Ig agent gets a call and is interrupted then the buttons are disabled.

CreatePlease to create content
Content for Community-Ad
FusionCharts will render here