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Enthusiast

emails with voicemail attachments to CTIOS desktop

Has anyone tried integrate an email client in to a custom CTIOS build so that you can send emails(with voicemail wav file attachments) to the agent

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Advocate

Hi, there's a number of developers offering an enhanced CTI OS agent desktop with a browser (so in fact, they can run the EIM agent within the browser) (or, anything else that is able to act like a web page).

Just a reminder: CTI OS will be phased out slowly, Finesse is "the" new desktop.

G.