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Embedded Web Gadget blank

jweekers
Beginner
Beginner

Hi,  I'm trying to use the embedded web gadget and have the window appearing in the finesse destop, but can't get any contents to show.  Anyone seen this before?  Uccx 10.5.

thanks!

4 Replies 4

dlender
Frequent Contributor
Frequent Contributor

Are you setting the url in the EmbeddedWebApp.xml ?

Replace cisco.com: in finesse.modules.EmbeddedWebAppGadget.init("http://www.cisco.com");

With your own url.

Are you using the version of the sample EmbeddedWebApp gadget that matches the version of Finesse you are using?

version 10 of the app.

Yes, I've  put my url in there.

You can see if if you insepect the element.

I just copied the js files up to the files directory with the xml.  Is that right?  I wondered if it perhaps was supposed to go elsewhere?

Hi I have the same problem and I get a blank page ???

BTW the uccx version installed is 10.6.1.10000-39

Have some one succeeded with an external web site in finesse desktop ?

Regards Yossi

For the URL, try simply using two forward slashes, //, instead of HTTP or HTTPS. For example, //www.mysite.com

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