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Error.badfetch on random nodes on Cisco CVP VXML

ehtasham.malik
Level 1
Level 1

On vxml we are getting some strange behave
We are getting error.badfetch on random nodes..but one thing i found it common.
in logs it shows it goes for taking the input and then throw badfetch.but   that nodes we are not expecting any dtmf like they are simple audio elements or action elements.

like in the attach image getNumberLiveDetails is the action element but logs says it is requesting for dtmf input and then throw the error. 

Note: We have caught error.badfetch in hotevent 

 

 

 

2 Replies 2

This may seem like a basic idea, but check that the error isn't actually for the node before the one you see in the logs. We've seen instances were the logging is showing as an error for the node after where it actually happens (i.e. node 2 in the flow has the problem but the error makes it seem like it is in node 3).

thanks for your reply. 

Yes, sometimes we also faced this issue that actual error occurs on some other node, but it seems this is not the case, as there is no audio element before and after at least till next 10 nodes.